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Keeping customer safety top of mind with DrivePur

Keeping customer safety top of mind with DrivePur

Lasts up to six months, offered at promotional price of $49 Returning sparkling clean vehicles to their owners has always been part of the service at Craftsman Collision. Now Western Canada’s largest bodyshop chain has teamed up with Viral Defense Solutions' DrivePur sanitization treatment to take cleanliness to a new, microscopic level. Joining a growing group of North American bodyshops,…
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Step up with Craftsman, Deeley to support COVID-19 emergency bursaries

Step up with Craftsman, Deeley to support COVID-19 emergency bursaries

When we finally beat COVID-19, Rick Hatswell wants to be part of a revitalized and re-energized collision repair industry. To that end, the Vancouver Community College (VCC) Automotive Collision Repair Technician alumnus and president of The Craftsman Group donated $5,000 to the Giving Tuesday Now campaign funding emergency bursaries for VCC students. The campaign, administered by the VCC Foundation, was launched on the Giving Tuesday Now global…
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Safety precautions, HR initiatives and smart marketing keep all Craftsman shops open

Safety precautions, HR initiatives and smart marketing keep all Craftsman shops open

Extreme times may call for extreme measures, but it’s a thoughtful, multi-pronged approach to the COVID-19 pandemic that has been keeping Western Canada’s largest collision repair chain humming. Sales at the 43-shop Craftsman Collision chain did slump somewhat during the COVID month of March, but only by 12 percent – less than required by the Canada Emergency Wage Subsidies (CEWS)…
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We’re not taking COVID-19 lying down.

We’re not taking COVID-19 lying down.

April 6, 2020 Dear valued customer; Together, we are facing a truly unprecedented situation. The global COVID-19 pandemic is affecting all of our families, our businesses, our communities, and our way of life. During this time, I wanted to reach out and update you on what we are doing at Craftsman Collision for the health and safety of our customers…
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COVID-19: Our Response

COVID-19: Our Response

March 16, 2020 Dear Customers, Staff, Friends and Family: We know that the impact of COVID-19 is top of mind, and we want you to know that we are taking the situation very seriously. While we remain open for business, rest assured we are taking all necessary precautions to ensure the health and safety of our staff and customers. We…
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We are protecting your Personal Information.

We are protecting your Personal Information.

Dear Customer, We respect your privacy and your personal information, which is why we are advising you of an event that resulted in your personal data (name, address, phone number or email) possibly being compromised, but not any payment information. Our network was infected by a ransomware in the morning of November 29, 2019, which is a malicious program that…
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Regina auto body shop celebrates anniversary

Regina auto body shop celebrates anniversary

Craftsman Collision has received great community support over the past year having opened their first Regjna auto body shop at 135 Albert Street, in April 2018. Formerly this body shop was Provincial Auto Body. Since the re-branding to Craftsman Collision and under new management, many great things have happened like Air Miles® reward miles, free rental cars and the addition of…
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The Salvation Army purchases truck with Craftsman donation

The Salvation Army purchases truck with Craftsman donation

Today, Lieutenant Alfred Esdaille, North Vancouver Salvation Army and CEO/Owner, Bill Hatswell of Craftsman Collision unveiled a new refrigerated food truck at Craftsman's head office in North Vancouver, BC. Craftsman Collision generously donated $42,000, which was used to help purchase a new refrigerator truck.  The new truck enables the Salvation Army Food Services feed over 1,000 people every week in the Lower Mainland. Volunteers pick…
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Consumer Choice Award 2019 Top Service Providers

Consumer Choice Award 2019 Top Service Providers

Consumer Choice Award is thrilled to announce the 2019 Top Service Providers in their respective sectors for the Vancouver & Surrey Region. We would like to extend heartfelt congratulations to all this year's winners and Craftsman Collision; your dedication to superior service has resonated with the people of Vancouver and Surrey Region. Each year across Canada, Consumer Choice Award gathers…
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