In Burnaby, residents look to Craftsman Collision for auto body and collision repairs because we are the largest family owned and operated auto body and collision repair chain in Canada and offer award winning customer service and quality craftsmanship. Since 1977, that first shop on the corner of 6th and Yukon in Vancouver has expanded to a network of 42 Craftsman Collision locations in BC, Alberta, Saskatchewan and California. And our 600-plus employees are as committed as ever to leadership in quality and professionalism.
Our loyal customers have made us their number one choice for auto body and collision repairs in BC. We are proud of the many accolades we have received over the years, particularly the Consumer Choice Award the past 16 years running for “Best Auto Body Repair” shop.
There are two locations in Burnaby to serve you:
- 3710 E 1st Avenue, Burnaby (located at 1st Avenue and Boundary Road
- 5609 Imperial Street, Burnaby (located near Metrotown)
We’ve learned a lot over 41 years, but the one thing that has always held true is getting you and your family back on the road in a vehicle that not only looks great, but is safe to drive. Each of our locations offers quality collision repair services backed by Craftsman’s Lifetime Guarantee for as long as you own your vehicle. Craftsman’s car repair services include complete body work, frame straightening, dent removal, auto painting, scratch repair, hail damage and everything in between. Having the the latest technology enables us to specialize in repairing any internal damage to your vehicle – to ensure your car is as good as its pre-accident condition and meets all safety specifications set by the industry for your make and model.
Our caring attitude and excellent customer service extend to the communities in which we do business. For example, the company has donated a quarter of a million dollars to North Vancouver’s Lions Gate Hospital to help upgrade emergency room equipment. Additionally, we offer ongoing support for such other charities as the Heart & Stroke Foundation, Salvation Army, Juvenile Diabetes Research Foundation and BC Institute of Technology (BCIT) Foundation and School of Transportation.
No one wants to think about having an accident. But if misfortune strikes you, we hope you’ll remember where to turn – and why.
You’ll be glad you did.
You’d never guess he’s one of our youngest managers ever.
“We’re like the dentist,” muses Kevin Tam. “Nobody likes to come see us, but if we can create the kind of experience that makes our customers leave with a smile, then we’re bound to succeed.”
Another sage observation?
“Listening to understand as opposed to listening to respond is important to me.”
Considering Kevin’s background, such maturity shouldn’t be a surprise. Seven years in the Air Cadets, culminating in the top rank of Chief Warrant Officer supervising a squadron of 180, taught him patience, discipline and leading by example. His CV is rich in work experience, too, including postings at collision repair shops and car dealerships.
And it’s all underpinned by a love of cars, including his own extensively self-modified Genesis Coupe.
In short, young Kevin is living his passion – as you will see if you have the opportunity to meet him at our Boundary and 1st location in Vancouver. And leave with a smile.