In Duncan and the Cowichan Valley, residents look to GT – Craftsman Collision for auto body repairs because we are committed to attaining the highest quality collision and auto body repairs possible for you, our customer. We are proud to have been recognized by ICBC and Mitchell for outstanding customer service in 2005, 2009, 2011, and 2013, as well as the Consumer Choice Award for the past 18 years running for Business Excellence.
At GT – Craftsman Collision not only do we guarantee our repairs for a lifetime, but we will repair your vehicle to its pre-accident condition ensuring all quality and safety standards specific to the make and model of your vehicle are met. All repairs to your vehicle will be completed by qualified, experienced auto body and refinish technicians using the latest collision repair technology including; computerized colour matching that will provide your vehicle with a superior finish and you with glowing reviews. Our goal is to ensure you are 100% satisfied with your repair and to get you and your family back on the road in a vehicle that not only looks great, but is safe.
What makes GT- Craftsman Collision unique?
- Quality craftsmanship with 41 plus years of experience
- Lifetime warranty
- Repair excellence on all types of domestic and luxury vehicles
- Guaranteed high quality paint finish using latest nitrogen technology – NitroHeat
- AIR MILES reward miles
- Aluminum vehicle repair capabilities
- Experienced in all aspects of hybrid technology and auto body repair
- Complete vehicle detailing
- Fleet maintenance
We are a Ford Recognized Collision Care Provider. As a recognized independent body shop we will ensure that your Ford is repaired properly and meets Ford’s stringent safety standards for your vehicle. This is especially critical with the introduction of the new radically redesigned 2015 F150, built with an innovative, high-strength, military-grade, aluminum-alloy body.
At GT we operate under a set of values that has been the cornerstone to our success; teamwork, vehicle safety, quality repairs and exemplary customer service. These high standards of providing you with a quality auto body repair service from start to finish are the reasons we’ve gained the trust of our clients and insurance agencies in the Cowichan Valley since 1973.
No one wants to think about having an accident. But if misfortune strikes you, we hope you’ll remember where to turn – and why.
You’ll be glad you did.
If it’s true that 90 percent of success in life is just a matter of showing up, it’s no wonder Marshall Patterson is doing so well. The Manager of our Duncan location spent many years at GT learning every aspect of autobody repair in various roles while winning awards along the way for outstanding customer service, including a trip to Hawaii. His most recent accomplishment, being promoted from Production Manager to Shop Manager.
Even more impressive is that since he first started working in 1987, Marshall has not taken a single sick day off work. How many people can say that?
A natural fix-it guy, Marshall is the one his peers summon for troubleshooting tricky problems like mirror disassembly or recoding locks. When not at work, Marshall enjoys boating, ATV riding and teaching firearm safety.
Craftsman is delighted have Marshall as our Duncan Shop Manager.