We are pleased to announce we are a ProFirst Recognized Collision Repair Faculty, recognized by Honda Canada Inc.
What that means for our Honda and Acura customers? Our collision repair facility has completed prescribed collision industry training and / or has exhibited excellence in the collision repair process and procedure and has completed specific Honda and Acura training, employs required tools and equipment, is committed to a high level of customer satisfaction, and has demonstrated excellence in facility management. This facility is therefore awarded the title of: ProFirst Recognized Collision Repair Faculty.
In Delta and Surrey, residents look to Craftsman Collision for auto body and collision repairs. Because we are the largest family owned and operated auto body and collision repair chain in Canada with 42 locations and offer award winning customer service and quality craftsmanship.
Our loyal customers have made us their number one choice for auto body and collision repairs in BC. We are proud of the many accolades we have received over the years, particularly the Consumer Choice Award the past 16 years running for “Best Auto Body Repair” shop.
We’ve learned a lot over 41 years, but the one thing that has always held true is getting you and your family back on the road in a vehicle that not only looks great, but is safe to drive. Each of our locations offers quality collision repair services backed by Craftsman’s Lifetime Guarantee for as long as you own your vehicle. Craftsman’s car repair services include complete body work, frame straightening, dent removal, auto painting, scratch repair, hail damage and everything in between. Having the the latest technology enables us to specialize in repairing any internal damage to your vehicle – to ensure your car is as good as its pre-accident condition and meets all safety specifications set by the industry for your make and model.
Our caring attitude and excellent customer service extend to the communities in which we do business. For example, the company has donated a quarter of a million dollars to North Vancouver’s Lions Gate Hospital to help upgrade emergency room equipment. Additionally, we offer ongoing support for such other charities as the Heart & Stroke Foundation, Salvation Army, Juvenile Diabetes Research Foundation and BC Institute of Technology (BCIT) Foundation and School of Transportation.
No one wants to think about having an accident. But if misfortune strikes you, we hope you’ll remember where to turn – and why.
You’ll be glad you did.
Born and raised only 5 minutes from the Craftsman shop on Main Street, Raj Johal began his love affair with cars at an early age – first with the TV show Knight Rider, then when he was old enough, with cars of his own.
“I am extremely passionate about my 2005 Mustang GT,” he says. “On weekends I’m usually at the Friday night drag races at Mission Raceway and at car shows.”
With Craftsman for 15 years – nine as Assistant Manager, and six as Manager – Raj says his organizational zeal has been one of his key traits that has brought him much success in managing a collision repair shop. As well as, courses from Dale Carnegie such as How to Win Friends and Influence People and Leadership Training for Managers seminar series has helped him deal effectively with feedback from his staff as well as from customers.
“Whether it be customers, friends or family, I would like to be remembered as fun-loving, caring and passionate,” he says.
His shop at 120th St. and Scott Road was Craftsman’s ninth, opening in 1995.