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It’s a changing world. We’re part of it.

Water-based paint in all our shops.


A lot of changes have occurred in the bodyshop business since we started Craftsman in 1977 – many initiated by Craftsman. Our commitment to leadership includes setting the standard for environmental friendliness. As a result, today, instead of high-VOC (volatile organic compound) solvent-based paint, we use only top-quality water-based paint at all our locations. The quality is equal or superior to the solvent-based paints of the past and to what was originally on your vehicle. Since it’s basically non-toxic, it’s also a lot easier on our painters.

More efficient lighting and heat.

Besides the obvious benefits of creating a cleaner environment and reducing waste, our corporate Energy Efficiency Policy gives us extra motivation to find ways to go green. One of the first things we did was to change our lighting from older-style Metal halide high-bay bulb and T12 fluorescent tubes to the more efficient modern T8 and T5 fluorescent tubes and LED high-bay lighting.  In addition to providing better light quality for staff and vehicle repairs, this change has allowed us to reduce our energy consumption by 20% or more at each location.

At several of our shops, we have gone even further by installing ultra-efficient new LED lighting in our awnings – resulting in a spectacular energy savings of up to 90%, and with no loss of luminance in colder temperatures as is often the case with fluorescents..

Most of our shops now also use infrared tube heaters instead of the traditional (and less efficient) suspended forced air furnaces. These new units radiate the heat down to the work areas instead of raising it to the high ceilings where it would go to waste.

At our West Kelowna and Kelowna shops, heat pump systems – in combination with well-insulated buildings – provide efficient heating and cooling from the same rooftop units.

All our new buildings are precast concrete insulated to a very respectable R-22 value. Added to their insulated roofs and overhead doors, our buildings easily exceed the latest building code requirements for insulation.  All new buildings are also fitted with LED lighting throughout, installed in lowered white t-bar ceilings to maximize light efficiency and reduce heating and cooling requirements.

New NitroHeat system uses less paint and gives a better finish.

What happens when you take the oxygen and hydrogen out of the air you use to spray paint? Then preheat it to 54 degrees C?

We use the new nitrogen-powered NitroHeat paint system at Craftsman Collision locations, and the results bear out what the manufacturer promises. Supplying a constant flow of 98% pure, heated nitrogen to our paint guns – with almost all impurities and water particles removed – produces a smooth, steady stream with very little overspray, and reduces paint consumption by up to 25%. In our busy shops, that translates to a reduction of literally tens of thousands of litres of paint a year.

We’re equally delighted with the quality. The NitroHeat spray dramatically accelerates drying times and produces a glossier, better-quality finish.

It’s a win-win for the environment and for our customers.

Recycling and waste reduction

In the lower mainland, Craftsman has implemented a new recycling program for plastic vehicle parts including bumpers, greatly reducing waste to landfill as compared to industry standard.  We have also implemented recycling programs for containers, paper waste, and other personal and employee recycling. Craftsman strives to be the industry leader for waste reduction and recycling.