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Testimonials

I’d like to give a quick shout out to Mark, Ricky, and all the team that worked on my Dodge Dart last week at the Port Moody location. Just another stellar performance by all the Body Shop team that worked on my Dart for the 2nd time in the last year. I dropped my car off last Thursday it was finished on the next Wednesday.

Thanks for the piece of mind with your excellent customer service from start to finish. All the best.

Testimonial by Bill, Port Coquitlam

This is the best autobody shop experience ever. Ben,Chavez and the whole team are epic!

Testimonial by Anthony, Langley

I have been in the customer service industry for over 30 years and I appreciate great service. I also like to acknowledge fantastic service when I receive it. I won’t go anywhere else and I have told everyone I know about Craftsman’s fantastic service! So, thank you very much.

Testimonial by Lauren, Vancouver

Service excellence! My vehicle was ready two days earlier than expected and was repaired and detailed to well beyond my expectations.

Staff were friendly and very professional and I appreciated the option of the SMS/text updates as the work was being done. The courtesy vehicle provided was also very satisfactory. From start to finish, this was an exceptional service experience and I would not hesitate to recommend the Coquitlam Craftsman shop to anyone needing this kind of work done on their vehicle.

Thank you Craftsman!

Testimonial by Sam, Coquitlam

It was my pleasure to deal with Jason Mok and his staff in your Richmond office. I was treated like a VIP from the moment I walked in the door until picking up my car today.  Every effort was made to ensure my car was ready today, and I found it in excellent shape, washed, inside and out and I was just so happy with the whole experience.  I don’t want to have vehicle damage again, but if I do, the only place for me is Richmond Craftsman Collision.  Raymond was great too, as was the lady answering the phone.  Everyone seemed to know about my car and answered all of my questions quickly and very professionally.

Thank you so much for the great experience.

 

Testimonial by Diane, Richmond

I just wanted to comment on how impressed I was with your staff – in particular, Ben Cantafio. He was just superb with his customer service and attention to detail. This young man is a credit to your organization and if anyone in Pitt Meadows is asking for an auto body shop, I will send them directly to Ben!

Testimonial by Lisa, Pitt Meadows

Really great experience. You had my car fixed so quick and when i got it back it was spotless inside and out! You went over and above what you had to do. The staff is amazing as well. I’ll definitely recommend. And I’ll be back soon for the rest of my repairs.

Testimonial by Jenny, Esquimalt

Thank you to Paul and the team at Craftsman Collision for your great customer service. I had a problem with the bumper being pulled almost off from a parking curb. After phoning several automotive repair locations in Chilliwack everyone of them told me the soonest they would even look at my car was in 2 days. Paul at Craftsman Collision told me to come down and he would look at it. As soon as I arrived the car was driven into the shop and within 10 minutes after arriving at CC the car bumper was back in place and I was on my way a very happy fellow. You guys are great and you can be sure I will send business your way.

Testimonial by Larry, Chilliwack

Amazing service!All personnel that I dealt with were extremely nice and went to great lengths to ensure that all my needs regarding my car repairs was fully met. In the little time I spent there, I noticed that the manager takes time out to talk to the customers and sees their needs are fulfilled. Will recommend anyone to your Scott Road location.

Thank you Tom and team!

Testimonial by Preeti, Surrey

The workmanship was awesome. My truck looks far better than what it did before my accident. I will whole heartedly recommend the Craftsman Collision shop in Rutland on Highway 33 to anyone who needs body work and paint to their vehicle.

Testimonial by Danny, Kelowna

I just had some body and paint work done at your shop in Duncan. I would like to thank all the people involved at getting my repairs done so quickly and professionally. The rental vehicle was handled very well and most appreciated. I will definitely pass your name onto others.

Testimonial by Rob, Duncan

I had my car towed to Craftsman Collision on Imperial St. in Burnaby, the evening of December 28th. I had been in a hit and run accident. From beginning to end, the service was quick, courteous, helpful & professional. In the end, I felt like I was driving a brand new car off the lot, at minimal hardship or inconvenience to myself. What could have resulted in a ruined holiday season, instead became a reinforcement of my faith in human nature when circumstances are beyond my control. Thank you Craftsman Collision!

Testimonial by Miranda, Burnaby