To anyone who set foot in the first Craftsman Collision location in 1977, it was obvious from the friendly smiles and crisp uniforms that it wasn’t just about cars we were repairing. Our goal was nothing less than to rebuild the image of a badly tarnished industry.
Today that first shop on the corner of 6th and Yukon in Vancouver is joined by 32 others in B.C. and Alberta – more than any other independently owned collision repair in Canada. And all of our 400 plus employees are still as committed to leadership in quality and professionalism.
Not only do we care about providing excellent customer service and quality repairs to our clients, we also care greatly about the communities in which we do business. The company has donated a quarter of a million dollars to North Vancouver’s Lions Gate Hospital to help upgrade emergency room equipment and continually supports many other charities such as the Heart and Stroke Foundation, Salvation Army and Juvenile Diabetes Research Foundation.
Of course, no one wants to think about having an accident. But if misfortune strikes you, we hope you’ll remember where to turn. You’ll be glad you did.
Mark worked with BC government insurance giant ICBC and in a bodyshop for an impressive 21 years before joining the Craftsman team in 2004. Mark started as an Assistant Manager at our original location at 6th and Yukon and then was promoted to Manager – which opened in 1976 and is still one of our largest and busiest – comes with a lot of expectations, but Mark enjoys the challenge. “I am passionate to succeed myself and to help others succeed,” he says. “I treat others the way I would like to be treated myself – to be fair and understanding.” In his spare time he reads and works out. He was recently transferred to Craftsman’s Port Moody location and is excited to be closer to home. The Port Moody location was our fourth, opening in 1990.