Been in an accident? Find a Location

I’ve been in an accident. What do I do?

1. Write down the details:

  • Where and when the crash happened;
  • The licence plate number of each vehicle involved;
  • The names and addresses of each driver involved;
  • The driver’s licence number of each driver involved;
  • Insurance company names and policy numbers of the vehicles;
  • Names and contact info of witnesses, if necessary.

If you have a camera or smartphone, take photos of the damage and the accident scene in case you need it later.

2. Contact my insurer.

  • For ICBC claims, in Lower Mainland call 604-520-8222; elsewhere in B.C., Canada & the U.S., call       1-800-910-4222

3. Call my nearest Craftsman Collision.

  • Click here to find your nearest Craftsman Collision location.