Unsurpassed in the collision repair industry, our guarantee says you'll be happy with the quality of our service on body, paint and mechanical parts that were repaired or replaced for as long as you own your vehicle. Further proof of our Craftsmanship? We were one of the first firms to be granted ICBC's CAR Quality Accreditation.

Just to be extra-sure that our customers are happy with their Craftsman experience, we hire an independent marketing company to phone every single one after their repair work is done. With only small variances, the rate of satisfaction is about 95% (you can't please everyone...).

What it Says:

Craftsman Collision guarantees that all repairs will be completed to acceptable industry standards. This guarantee protects against defective workmanship or materials. Coverage for damage caused by or resulting from unreasonable use, maintenance or care of the vehicle is excluded.

The guarantee is valid for the current registered owner only, is not transferable and is limited to:

• The life of the vehicle on body and paint repairs;

• Such period of time as specified by the parts supplier.